Careers

Fall internships at TRNK

We’re looking for two interns to help with several key strategic projects this fall. Interns should be self-starters, problem solvers, and have an interest in design.

Creative Production Intern:

TRNK is looking for a passionate, dedicated, and curious Creative Production Intern. In this role, you will work closely with our small team to execute a wide range of creative production needs, supporting merchandising, editorial and marketing.

Responsibilities:
  • Image editing, retouching and uploading for online product creation.
  • Design and production for social media and email marketing assets.
  • Assistance with design and production for digital catalogs and print materials.
  • Assistance with photo shoot planning and execution.
  • As-needed support for various merchandising and editorial projects.
Qualifications:
  • Proficiency in Photoshop, Lightroom and InDesign.
  • A strong eye for art direction and design.
  • Able to multi-task and meet shifting deadlines.
  • Extremely detail-oriented with strong organizational skills.
  • Enthusiastic, willing to roll up your sleeves, and able to troubleshoot to get the job done.
Terms & Instructions:
  • Hourly compensation or for school credit.
  • Must be available at least 16 hrs/week and for at least three months.
  • Interested candidates should submit a resume, along with a cover letter to [email protected] with “Creative Production Internship Application” in the subject line. Please include your available start date in the cover letter.

Sales, Marketing and Customer Relations Intern:

TRNK is looking for a passionate, dedicated, and curious Sales, Marketing and Customer Relations Intern. In this role, you will work closely with our small team to execute a wide range of projects related to digital marketing, B2B Sales and B2C Customer Experience.

Responsibilities:
  • Client management and outreach assistance to Interior Design and Architecture clients.
  • Project management for new direct mail initiative.
  • Assistance with online customer inquiries.
  • Research for new sales and marketing initiatives.
Qualifications:
  • Proficiency in Microsoft Excel and Powerpoint a must (proficiency in Photoshop and InDesign is also a plus).
  • Able to multi-task and meet shifting deadlines.
  • Extremely detail-oriented with strong organizational and communication skills.
  • Enthusiastic, willing to roll up your sleeves, and able to troubleshoot to get the job done.
Terms & Instructions:
  • Hourly compensation or for school credit.
  • Must be available at least 16 hrs/week and for at least three months.
  • Interested candidates should submit a resume, along with a cover letter to [email protected] with “Sales, Marketing and Customer Relations Internship Application” in the subject line. Please include your available start date in the cover letter.

Director of Marketing

TRNK (www.trnk-nyc.com), the lifestyle brand for the cultivated home, is looking for a Director of Marketing. This person will be responsible for driving exponential growth in customer acquisition and brand awareness. The role will oversee all efforts around segmenting, targeting, and communicating with customers, with an eye toward driving cost-effective new customer acquisition. This role includes digital marketing, email marketing, offline marketing, media buying and business development.   Management & Planning
  • Forecast and plan paid marketing initiatives, including resource allocations across all marketing channels.
  • Identify KPIs, track and present performance. Develop reports and dashboards for use by channel by cross functional teams.
  • Identify key customer segments and identify marketing strategy for each, including optimal messaging and creative.
  • Work closely with product, merchandising and customer service teams to better understand our customers’ needs.
  Customer Acquisition
  • Plan and execute against the company’s ambitious goals for growth. Develop an integrated marketing strategy to exceed monthly revenue targets with aggressive ROI goals.
  • Scale new & existing performance marketing channels across social, search, offline (e.g. audio, direct mail, OOH), remarketing, display and more.
  • Work with product team to optimize for conversion.
  Customer Retention
  • Deeply understand and depict customer journeys across all channels.
  • Design tailored retention funnels for each customer segment and life cycle stage.
  • Lead the creation and execution of ongoing client retention efforts and loyalty programs.
  Business Development & Partnerships
  • Identify and implement partnership opportunities to cost-effectively drive brand awareness.
  Requirements
  • 2+ years digital marketing experience.
  • Data-driven, analytical skills coupled with creative thinking.
  • The ability to thrive in a fast-paced, ever-changing environment.
  • The ability to think far outside of the box and identify new, unique growth opportunities.
  • Work out of our NYC office.
  Compensation
  • Commensurate with experience
  Equity
  • TBD
  Interested candidates should email [email protected] with “Director of Marketing” in the subject line. Please include a resume and cover letter as well as your earliest available start date.

PART-TIME CUSTOMER EXPERIENCE (CX) ASSOCIATE

TRNK (www.trnk-nyc.com), the lifestyle brand for the cultivated home, is looking for a passionate, articulate, and detail-oriented CX Associate. In this role, you’ll work closely with our customers and vendors as part of a small, cross-functional team. You’ll provide a stellar customer experience both online and in-person at our new TRNK Studio in NoHo. This is a great role for a recent graduate who’s interested in design, e-commerce start-ups, and/or sales. The role requires a commitment of 20-25 hours a week, mostly during business hours but ideally with flexibility to work certain evenings or weekends. For the right candidate, schedules can be adjusted to both meet our business needs and accommodate external commitments. This position will work out of our NoHo studio in collaboration with our New York based team.   Responsibilities:
  • Ensure an outstanding customer experience by providing customer support via Zendesk.
  • Respond to customer emails, engage in live chats, and answer phone calls regarding product and order inquiries.
  • Correspond with vendors to solve order-related issues.
  • Build up knowledge of TRNK products to provide sales support for Studio appointments and events.
  Qualifications:
  • 1 year of experience working in an office environment (college students or recent grads welcome)
  • Self-starter and “doer” mentality
  • Empathetic and articulate in all written and oral communication
  • Extremely organized and strong attention to detail
  • Working knowledge of Google Docs and Sheets
  Preferred:
  • Passion for design
  • Experience with start-ups, sales, or customer service
  Compensation:
  • Hourly, commensurate with experience
  Interested candidates should email [email protected] with “CX Associate” in the subject line. Please include a resume and cover letter as well as your earliest available start date.

Design Assistant/Project Manager

TRNK is looking for a passionate, creative and detail-oriented Freelance Design Assistant/Project Manager. In this role, you’ll work closely with the company’s founders to source, coordinate and design for a range of interior design projects. As a small organization with a new service vertical, you’ll gain exposure to all aspects of running a quickly-growing startup. In addition to interior design duties, you’ll also have the opportunity to assist with the launch of pilot programs for new customer service and user experience initiatives. Based on performance, this position has strong potential to evolve into a full-time role.   Responsibilities:
  • Work closely with TRNK’s founders and clients on inspiration and concepting.
  • Prepare client deliverables, including proposals, mood boards and schematic designs.
  • Project management, including budgeting, cost analysis, invoicing, timelines, deliveries and on-site installation.
  • Lead product and materials sourcing (a strong knowledge of NYC design community a plus)
  • Manage communications with architects, contractors and vendors.
  • Maintain communications with client, including updates to design, budget, timeline, etc.
  • Assist in the management and implementation of consultative services for online-based clients (including production of deliverables – mood boards, floor plans, budgets, shopping lists)
  Requirements:
  • 2+ years of experience at an interior design firm
  • Bachelor’s Degree
  • Strong knowledge of AutoCAD, InDesign & Photoshop
  • Exceptional project management and organizational skills
  • Excellent communication skills
  • A close alignment with the TRNK design aesthetic
  Compensation:
  • Hourly, commensurate with experience.
  • Freelance, but with strong potential to evolve into a full-time role.
  Interested candidates should email [email protected] with “Freelance Design Assistant / Project Manager” in the subject line. Please include a resume, cover letter and work samples, including photos, floor plans and elevations.

Freelance Writers & Photographers

We’re looking for writers and photographers to help expand the content offering on our site. A ton of experience is not necessarily required, but a mature, yet approachable voice is the main thing we consider. Compensation is modest to start (as we’re still a small business), so we certainly embrace young writers motivated by the byline and exposure. We need writers and photographers for assignments generated by our editorial team, but also welcome pitches for new ideas. Topics we cover include home tours, studio visits, recipe/food stories, design ideas, how-tos and book reviews. For consideration for either assignments or pitches, please submit the following to [email protected]:
  • A brief bio (or link to a personal website)
  • Resume
  • Attachments or links to 2-3 writing samples (or a portfolio)
  • For pitches, please also include a 200 word abstract, and if applicable, the accompanying imagery.
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